Ola Nowak Housing Help UK 1 Nov Landlord is keeping my deposit for "cleaning". What can I do? I left the flat spotless and have photos. The landlord says he'll keep £400 for 'professional cleaning'. Is that allowed?
Your deposit must be in a government-backed scheme (DPS, MyDeposits or TDS). Raise a free dispute with the scheme and send them your photos. They decide, not the landlord.
Westway adviser here. Amaka is right. Also check: if the deposit was never protected you may be owed compensation of 1 to 3 times the deposit.
Thank you both! Raised the dispute today.
Log in or join Zora to reply. Log in